Privacy Policy for SANY West Africa

SANY West Africa (“SANY West Africa”, “we”, “our”, or “us”) respects your privacy and is committed to safeguarding the personal data you provide when accessing our website or using any of our services.

This Privacy Policy outlines the type of personal information we may collect, the purpose for collecting it, how it is processed and stored, and the rights available to you under applicable data protection laws.

We are guided by the relevant data protection legislation in the countries where we operate — namely: Nigeria (Nigeria Data Protection Act, NDPA), Ghana (Data Protection Act, 2012 – Act 843), and Côte d’Ivoire (Law No. 2013-450 on the Protection of Personal Data).

In line with these laws, this policy explains:

The categories of personal data we may collect and the lawful basis for processing such data.
How we use and store your information, and with whom it may be shared.
Your data protection rights, including your right to access, correct, or request deletion of your data.
The technical and organisational measures we take to ensure your information is kept safe and secure.

This website is intended for users within the jurisdictions we currently operate in West Africa. If you access our platform from outside these countries, please note that your information may be stored and processed in accordance with local regulations in these jurisdictions. By continuing to use our services, you acknowledge and consent to this processing.

If you have any questions regarding this Privacy Policy or how your data is handled, please contact us through the appropriate channel provided on this website.

Visit the global website to learn more about our worldwide policies

Information We Collect

We may collect the following types of information:

Personal Information: Such as your name, email address, phone number, and postal address.
Technical Information: Including your IP address, browser type, device information, and interaction details.
Transactional Information: Related to the products, services, and transactions you engage in with us.
Location Information: Geographical location data, only when relevant to the service we provide.

How We Collect Your Information

Directly from You: When you engage with our services, create an account, or communicate with us
Automatically: As you use our website or apps, through cookies and other tracking technologies.
From Third Parties: Including affiliates, business partners, and service providers.

Use of Your Information

Service Provision: When you engage with our services, create an account, or communicate with us
Customer Support: As you use our website or apps, through cookies and other tracking technologies.
Marketing Communications: Including affiliates, business partners, and service providers.
Legal Compliance and Security: To meet legal obligations and protect the security of our services and users

Sharing Your Information

We may share your personal information with the following:

SANY Group: For internal business operations within the global SANY network.
Service Providers: To facilitate services such as payment processing, IT support, and analytics.
Legal Authorities: In compliance with legal requirements, or when necessary to protect our rights or the safety of others

**We do not sell or rent your personal data to third parties.

Data Transfer

Your personal information may be transferred to other countries where SANY operates. In doing so, we ensure that appropriate safeguards are in place to protect your information and comply with applicable data protection laws.

Security of Your Information

We take the protection of your personal information seriously and implement a variety of security measures, including encryption and firewalls, to ensure your data is secure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Under applicable West African data protection laws, you have the following rights:

Right to Access: You may request to view the personal data we hold about you.
Right to Correction: You may request to correct or update any inaccurate information.
Right to Deletion: You can request to delete your personal data, subject to certain legal exceptions
Right to Withdraw Consent: If we are processing your data based on consent, you have the right to withdraw it at any time.

To exercise these rights, please contact us using the details provided below.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. When your information is no longer needed, we will dispose of it securely.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we will notify you of material changes. The updated policy will be effective as of the date indicated at the top of this page.

Contact Us

if you have any questions or concerns about this Privacy Policy, or wish to exercise your data rights, please contact us:

Email: [sales@sanywestafrica@sanygroup.com]
Phone: [Insert Contact Number]